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Why We're Better

We provide excellent customer service, which is something that most other web development and digital marketing companies don't do. They just focus on the work. We do great work, but we more importantly, we do client relationships right. We understand that the experience of working together has to be great, and our clients notice. More than 80% of our work comes from existing clients. We keep them happy, and they keep coming back.

Here's how we do it:

We Respond Quickly to You

  • When you call or email us with a high priority request during our normal business hours, we will always respond the same day.
  • You will also be given access to our emergency support line for after-hours assistance.
  • Your normal priority emails and phone calls will always be responded to the same or next business day.

Your Needs Matter to Us

  • To fully understand our clients’ needs, we spend, on average, more than ten hours researching and consulting with each client during our sales process.
  • To make sure we meet our clients’ expectations, we give each client at least five formal opportunities to review our work at key project milestones.
  • Because we get it right the first time, 90% of the designs we create are approved by our clients within two or less rounds of revisions.

What We Create Belongs to You

  • Since our founding in 1997, 100% of our clients have been given full ownership of the work we’ve created for them.
  • You will receive a detailed proposal outlining all project costs upfront, so there are no hidden fees.
  • We will give you a copy of all the custom programming source code and designs we create for you at no additional charge.

When you are ready to discuss how we can help you with your project, please Contact Us. We're easy to talk to and we'll respond to you right away.