CruiseNow.com leading the charge in online cruise travel companies.

Posted 6/26/2009 by TomB, Acct Mgr

I am proud and pleased to announce the launch of CruiseNow.com. Working with John Keen and his staff was such a pleasure and we look forward in working with him again in the future.

In this video, we take a quick look at CrusieNow.com, a site we just launched where users can search and book cruises. The site is unique in the amount of quality video describing everything from the destinations to the cruise ships themselves, as well as weekly webisodes.

CruiseNow.com is the next generation in online cruise travel companies. We pride ourselves on our ability to combine the latest in technology with good old fashioned customer service. It’s important to us that our customers realize that while we utilize the most modern online systems like CruiseText, CruiseReviews and Edutainment Videos we are still a business dedicated to that person to person contact and customer service. We encourage our customers to call our reservation center and work with our Personal Cruise Guides. They really are the best cruise agents in the country!

As you can see in the image above the company was founded by two industry veterans, John Keen and Jeff Nickerson. Both men work every day in the business and are intimately involved in its ongoing success. John Keen is a pioneer in the online cruise industry, having cofounded Cruise Outlet which was one of the very first national cruise companies to start doing business on the internet in the mid 1990’s. He later founded CruiseDeals.com which quickly became one of the fastest growing travel businesses on the internet. He sold that business to the Carlson Company, which is one of the largest privately held companies in the United States. Some of their brands include Friday’s restaurants, Regent hotels and Carlson Wagonlit Travel. Jeff Nickerson is also an industry veteran having worked as a sales manager with Royal Caribbean and also with CruisesOnly in the development of their travel technology. He later joined CruiseDeals.com and was the driving force behind its meteoric growth. They took their knowledge and experience and started a new breed of online cruise companies, CruiseNow.com!

CruiseNow.com is founded on many of the same guiding principles as the past, but this time they improved on them! Those principals are as follows:

Incredible staff - CruiseNow.com only hires the best of the best. Our Personal Cruise Guides and Care Guides are focused on you. We make sure that you are satisfied from pre booking until you return home from your vacation. We treat our staff like family members and expect them to treat our customers the same.

Amazing Cruise Values - Because of our size and reputation, CruiseNow.com has access to the absolute best cruise values in the industry. We make sure our customers get the best deal on their vacation. The bottom line is nobody gets a better deal than we do.

Faith – Both cofounders are men of faith and it’s important to us to make sure we operate our business in an ethical manner that honors God. We also try and follow that golden rule. Do unto others……

Customer Focused – We understand that no business is successful without taking care of their customers. We are knowledgeable about the industry and provide our clients the best advice and best price. In addition we are here for you – before, during and after your cruise.

Innovative – The team here at CruiseNow.com is committed to stay ahead of the technology curve. We are constantly improving our website and internal processes to make your experience more enjoyable and productive. We understand that using technology to educate and inform our customers will only make their experience with us more rewarding.

Have Fun – We sell cruises! What’s not to love about this job? Our goal here at CruiseNow.com is to make sure our employees have fun working here AND customers enjoy working with us. We take what we do very seriously, but always want to make sure everyone (including you) is having a good time! Life’s too short. ;-)

Thanks for taking the time to learn a little more about us here at CruiseNow.com. We always promise to treat you like family!